Shipping Policy

At Safe Impex International (“we”, “us”, or “our”), we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the shipping methods, processing times, costs, and other relevant details regarding the shipment of your orders.

1. Order Processing

Processing Time
Orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Order Verification
All orders are subject to verification and approval before shipping. We will contact you if additional information is required to process your order.

2. Shipping Methods and Delivery Times

Standard Shipping

  • Estimated delivery time: [7-14] business days
  • Cost: [Insert cost or indicate if free shipping is available]

Express Shipping

  • Estimated delivery time: [3-7] business days
  • Cost: [Insert cost]

International Shipping

  • Estimated delivery time: [15-30] business days, depending on the destination
  • Cost: [Insert cost or indicate if rates vary based on destination]

3. Shipping Rates and Costs

Shipping costs are calculated based on the shipping method selected, the destination, and the weight and dimensions of the items ordered. Shipping costs will be displayed at checkout before you finalize your order.

4. Shipment Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment through the carrier’s website.

5. Shipping Restrictions

We currently do not ship to [list any restricted countries or regions]. Additionally, certain products may have restrictions due to size, weight, or hazardous materials.

6. Duties and Taxes

International orders may be subject to import duties and taxes, which are levied once a shipment reaches your country. You are responsible for any additional charges for customs clearance. We have no control over these charges and cannot predict their amount.

7. Delayed or Lost Shipments

While we strive to ensure timely delivery, there may be circumstances beyond our control, such as customs delays or carrier issues, that affect the delivery time. If your shipment is significantly delayed or lost, please contact us at safeimpex@safeimpex.com with your order number and details. We will work with the carrier to resolve the issue.

8. Damaged or Defective Items

If you receive an order that is damaged or defective, please contact us immediately at safeimpex@safeimpex.com with your order number and a description of the issue. We will provide instructions for returning the damaged item and arrange for a replacement or refund as necessary.

9. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our website after any changes to this policy will signify your acceptance of the updated terms.

10. Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us at:

Safe Impex International
RM 502, Zhong Village
Panyu District
Guangzhou, Guangdong 511495
China
+86 15920824423